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Solihull Academy

Reporting Absence

Reporting Absence

Absence must be reported daily on each day of absence and should be done by telephoning school site your child attends and we ask this is done no later than 9.30am.  A reason for absence should always be provided. Contact details for reporting absence are –

 

Site

Telephone Number

Staff member

Solihull Academy (including Mercury)

0121 709 5420

Jeremy Brown or Julie Young

Apollo Centre

0121 709 5420 option 4

Sarah Lay

Orion Centre

0121 709 5420 option 5

Venisha Mistry

Saturn Centre

0121 709 5420 option 3

Cara Dowling

Absence can also be reported to attendance@sa.sapmat.org.uk

If you are unable to telephone school you can email attendance@sa.sapmat.org.uk and mark the email for the attention of the Attendance Team with your child’s full name, school site, year group and absence reason.  

If your child has not arrived in school and absence has not been reported, we will notify you of your child’s absence in line with our first day absence process.  If we are unable to reach you to understand the reason for your child’s absence, we may need to conduct a home visit to see your child.  Home visits will generally be conducted where there is 3 days of absence but can be carried out sooner where safeguarding protocols apply. If contact is not made with parents/carer and pupil is not seen, we may escalate through safeguarding protocols and could request support from other agencies such as local policing teams.